Refund policy

We apply a 31 day return policy, which means you have 31 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

To make a return, you can contact us at the following address : roaring20sparis@gmail.com. Please note that returns must be sent to the following address: 14 quai de la mégisserie, 75001 Paris, France

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned without prior return request will not be accepted.

You can always contact us with any questions regarding returns at roaring20sparis@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the problem and address it.

Exceptions or non-returnable items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns of hazardous products, flammable liquids, or gases. Feel free to contact us with any questions or concerns regarding a specific item.

Unfortunately, we do not accept returns of promotional items or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.

14-day cooling-off period in the European Union / worldwide
Notwithstanding the above, if the goods are shipped within the European Union, you have the right to cancel or return your order within 31 days, for any reason and without justification. As above, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will inform you as soon as we have received and inspected your return, and let you know whether the refund has been approved or not. If the refund is approved, you will be automatically refunded to your original payment method within 4 business days. Please note that processing and displaying the refund by your bank or credit card company may take some time.
If more than 15 business days have passed since your return was approved, please contact us at roaring20sparis@gmail.com.